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Information Verification® - What do we verify?
Information Verification® is an automated feature that alerts parents to what information they need to provide either to us (if we verify) or to you (if you verify). Even if we verify, you will be able to view their report immediately upon completion of the application. The status of the application will be "incomplete" until we have looked over all their information and checked their math. But with this feature you will be able to give the family a provisional award, telling them "if all of your information remains the same after verification, we can award you $..." When we do the verification, we communicate with the parents about their information and even ask them for clarification by email when necessary. We check their math. We check their entries. If they are in a negative cash flow situation (no income, or basic living expenses exceed income) we require that they write a paragraph or two for the school explaining, if the school were to grant them aid, how they plan to pay the remaining tuition payments. In most cases verification is completed within a couple of weeks. If we haven't received the requested information within 30 days we mark the application as "complete with partial or no verification."
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